Legal Notices

• Article 8 : Description des Services

8.1 Description of the Services accessible on the Website
The Website gives Users access to the following Services :
▪ Creating and managing a Customer Account : the Website enables Users to create and manage their Customer Account.
▪ Subscribing to a Subscription online : the Website allows the User to subscribe to a Subscription in order to benefit from the various Services offered by MY WATER MANAGER. To do this, the User must enter their Installation number, which can be accessed from the Application. If the User does not yet have a Customer Account, they will be invited to create one. After checking the number of Modules and Boxes installed, the User will be able to pay for their Subscription on the Website. Payment for the Subscription must be made on the Website.
▪ Access to invoices : the Customer Platform provides access to invoices ;
▪ Cancellation and management of the Subscription : the Customer Platform allows the User to manage and possibly cancel their Subscription.

8.2 Description of the Services accessible on the Application
It should be noted that access to and use of the Application are entirely free of charge, the Application corresponding to a mobile interface enabling the Installation to be viewed. No payment may therefore be made via the Application, as the Subscription offered by MY WATER MANAGER to access certain specific services may only be taken out online on its Website.
The Application gives Users access to the following Services :
▪ Creating and managing a Customer Account : the Application enables Users to access their Customer Account by entering their e-mail address and password. They can also change their password and preferences  (language, notifications, items per page).
▪ Access to general information about the User’s Installation (daily consumption, estimated cost, statistics,  etc.)
▪ Access to information specific to a Zone : the User can access real-time consumption for a specific Zone
▪ List, add and configure a water point : the User can access the precise consumption of a specific water point  (e.g. a washbasin), manage the desired level of leak detection and control the valve mode according to their wishes.
▪ Control of a Module in a water point : the User has access to the status of a particular module (battery level, connection status, notification), its consumption in real time, valve opening data and the desired leak detection level.
▪ Listing, adding and checking Modules : the User has access to all Modules used, which can be checked separately as specified above.
▪ List of alerts : Users can access all the alerts issued on their Installation (current or already identified) as well as general information about the system.
▪ Scenario list and control : the User has access to the list of existing scenarios, which can be configured to program the operation of each of the equipped Zones.
▪ List, add and check Boxes : the User has access to the list of Boxes in use and can add a new Box using a QR CODE (see below).
▪ List, add and control Zones : the User has access to the list of Zones in use and can add a new Zone by specifying its characteristics.
▪ List and control of Users of an Installation : the User can access the list of other Users of the Installation and add – if they have a Subscription
Non-member Users to manage the Installation. The Main User can assign roles to each additional User for the whole Installation or for a specific Zone.
▪ QR CODE reader : enables the User to enter the serial numbers of Modules and Boxes without having to copy them out by hand. To do this, the User must authorize access to his mobile camera via the Application before scanning the QR Code reproduced on the Modules and Boxes.
▪ Configure Box Wifi settings : allows users to connect their Box to their Wifi connection.
▪ Join an Installation : enables a User to join an existing Installation to become a member or non-member User.
The above Services are also available on the Website, with the exception of the QR Code reader, the configuration of the WiFi settings of a Box and the possibility of joining an Installation, as these services are only available via the Application.
Non-member Users do not have access to all the Services reserved for member Users, as these depend on the settings made by the member User benefiting from a Subscription.
All Users of the Application benefit from Services linked to the management of their account (modification of password, modification of functional preferences) and to the possibility of joining one or more Installations, the other functionalities offered to them depending on the rights assigned to them by the Administrator or Owner.
To access the Services, User Members must identify themselves using their login and password, which will be sent to them after registration.
To access the Services, non-member Users must download the mobile Application. They can then create, access and manage their Account from the Application. To access other Services such as consumption monitoring, the non-member User must be invited by a member User or take out a Subscription on the MY WATER MANAGER website in order to become a member User.

• Article 9 : Changing information and unsubscribing

All Users may modify their personal information at any time by going to the «Profile» section of their personal space, accessible from the Website and the Mobile Application.
The Member User alone is able to unsubscribe a Non-Member User by deleting their profile. The User member can unsubscribe by cancelling his Subscription and the non-member User can also leave the Installation if he wishes by clicking on the «Leave installation» button in the «My installation» menu.

• Article 10 : Account security

The User is obliged to change his/her temporary password in accordance with MY WATER MANAGER’s requirements. The User is solely responsible for the confidentiality and strength of the password chosen to secure access to his/her personal Account.
In particular, the User is invited to follow the recommendations of the CNIL regarding the choice of a sufficiently strong password.
These recommendations are available at the following address :
https://www.cnil.fr/fr/authentification-par-mot-de-passe-les-mesures-de-securite-elementaires
The User is invited to renew his/her password regularly and undertakes never to communicate it to a third party in order to preserve the security of the information linked to his/her account.
Any disclosure of the password, in whatever form, is prohibited. The User assumes all risks associated with the use of his/her login and password.
If the User forgets his/her password, he/she can initiate a password change procedure via the «Forgot your password?» link accessible from the Application login page. An email will then be sent to the user inviting them to follow the necessary steps to change their password.

• Article 11 : Personal data

In the context of the provision of the Services and in the context of its commercial relations, MY WATER MANAGER is likely to implement personal data processing in its capacity as data controller which concerns Member Users and Non-Member Users.
Specific information on the processing of personal data is available in our Privacy Policy.
For any questions relating to the processing of personal data, Users may contact the MY WATER MANAGER team at the following address : contact@my-water-manager.com

• Article 12 : Cookies

L’utilisation de l’Application, ainsi que la navigation sur le Site internet donnent lieu à l’utilisation de cookies.

Les Informations spécifiques à la mise en œuvre de ces cookies sont disponibles dans notre Politique Cookies.

Pour toute question relative aux cookies utilisés, les Utilisateurs peuvent contacter les équipes de MY WATER MANAGER à l’adresse suivante : contact@my-water-manager.com

• Article 13 : Intellectual property

Trademarks, logos, distinctive signs, company names and all the content of the Website (text, images, sound, etc.) are protected by the French Intellectual Property Code.
The MY WATER MANAGER brand is a registered trademark of MY WATER MANAGER. Any representation and/or reproduction and/or partial or total use of this trademark, of any nature whatsoever, is totally prohibited.
Any person must request prior authorization from MY WATER MANAGER for any reproduction, publication or copy of the various contents. Member Users and non-member Users undertake to use the contents of the Website in a strictly private context, any use for commercial or advertising purposes being strictly forbidden.
Any total or partial representation of this site by any process whatsoever, without the express authorization of the site operator, would constitute an infringement punishable by articles L.335-2 et seq. of the French Intellectual Property Code.
The same applies to the extraction and re-use of the content of the databases accessible on the environments offered by MY WATER MANAGER, which are protected by the provisions of the Law of 1 July 1998 transposing the European Directive of 11 March 1996 on the legal protection of databases into the Intellectual Property Code (Articles L.342-1 et seq.).

• Article 14 : Responsibility

The sources of the information published on the MY WATER MANAGER Website and Application are deemed reliable, which does not guarantee that they are free from defects, errors or omissions.
The information provided is for general guidance only and has no contractual value. Despite regular updates, MY WATER MANAGER cannot be held responsible for changes in administrative and legal provisions occurring after publication.
Similarly, MY WATER MANAGER cannot be held responsible for the use and interpretation of the information contained in its sites and mobile applications, unless this information is directly related to the service(s) provided.
MY WATER MANAGER cannot be held responsible for any viruses that may infect the computer or any other IT equipment of the Internet user, following use, access or downloading from its sites and mobile applications.
Once the Installation has been activated, MY WATER MANAGER declines all responsibility for the allocation of roles granted by the first User member to Users who join his Installation via an invitation.
Lastly, MY WATER MANAGER may under no circumstances be held responsible for the consequences of an Installation created in contradiction with the requirements of these GCU, in particular if the Installation has not been created by a plumbing professional.

14.2 Hypertext links
Hypertext links may be present on MY WATER MANAGER websites or mobile applications. Users are informed that by clicking on these links, they will leave the site or mobile application concerned.
MY WATER MANAGER has no control over the web pages to which these links lead and cannot under any circumstances be held responsible for their content.

14.3 Responsibility of Users
Users acknowledge that they may be held liable for any use of the Application, the Website or their constituent elements that is inconsistent with the content hereof (and in particular the articles relating to the description of services and intellectual property).
Similarly, Member Users acknowledge that they alone are responsible for adding non-member Users, and that MY WATER MANAGER has no obligation to monitor the creation or allocation of roles and privileges that may be decided by the latter.

14.4 Major force and fortuitous events
MY WATER MANAGER cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party, as defined by French law.
MY WATER MANAGER shall not be held liable for any event due to force majeure that results in a malfunction of the sites, mobile applications or servers, subject to any interruption or modification in the event of maintenance.
In such cases, Users accept that the service may be interrupted or suspended, even without prior notice.

• Article 15 : Miscellaneous provisions

The fact that MY WATER MANAGER does not avail itself of one of these provisions, or of one of the provisions contained in another document binding on Users, may not be interpreted as a waiver of the right to avail itself of any of these provisions at a later date.
In addition, if any provision or part of any provision of these TOU is held to be unlawful, void or unenforceable, such provision or part thereof shall be deemed severable from these TOU and shall not affect the legality, validity or enforceability of any remaining provisions (except as required by applicable law).
15.2 Complaints and resolution of disputes
Insofar as MY WATER MANAGER offers its solutions, services and products to audiences that are different in the eyes of the applicable legal provisions (professionals or consumers within the meaning of the Consumer Code), Users acknowledge that their disputes will be governed by the provisions of the General Terms and Conditions of Sale applicable to them, which have been communicated to
the User, who can find them in the footer of the Customer Platform or the Mobile Application, or who can ask MY WATER MANAGER to send them to them.
1.3 Applicable law
French law applies to this contract. In the event of failure to resolve a dispute between the parties amicably, the French courts shall have sole jurisdiction.
If you have any questions regarding the application of these GCU, you can contact the publisher using the contact details given in ARTICLE 1 – Legal information.
The User may contact MY WATER MANAGER at the publisher’s email address given in ARTICLE 1 – Legal information.